So yeah, my Xbox account was hacked


It’s a problem that has been doing the rounds for a few years now and today it was my turn to have my Xbox account hacked. As in many cases the giveaway was the appearance of Fifa 2012 on my account. Me? Play Fifa? Are you mental? (I’m not a very footbally person)

Fifa eh? Sooooo not me.

A quick look at my account balance showed that my Microsoft points had been cleared out (save for 20 measly points) so off I trudged to Xbox support to sort the mess out.
Microsoft have received all kinds of bad press for the less-than-stellar handling of hacked accounts in the past but in my experience it was a pretty painless affair. They confirmed that Download Content for Fifa 2012 was purchased via my account on a day when I never even used my console. They also confirmed my most recent download before that date which unfortunately meant that I had to confess that yes, I downloaded Party Rock Anthem for Dance Central 2. (Yeah I know. Judge all you like. It was for shits and giggles ok?).
As a result my experience taught me a few security lessons about Xbox live that I thought were worth sharing given how easily it can happen to anyone.

I am not ashamed to show teh internets that I have recently played Lips

1. Remove your credit cards.
If you have an active credit card on your account then you might want to remove it. When an account is hacked the hacker can buy all kinds of content and Microsoft Points. If there’s a credit card attached to your account it will get hammered with charges. Where possible, stick with the pre-paid scratch cards for your Xbox live subscriptions and points which leads us onto the next point.
2. Only add what you need
My points balance was cleared out as a result of my account being hacked, luckily there was just under 2000 points available at the time. There have been times where there has been plenty more just sitting there waiting to be taken. Hopefully I’ll get the points back but that may take a little while. Just to be safe I would say that when it comes to adding points to your account only do it as and when you need it.
3. Build a better password (and change it regularly)
My password was fairly secure, it was an unconventional word and a combination of numbers but it still wasn’t up to the task. Ideally your password should contain letters, numbers and symbols. There’s also an option on the Xbox website to have your password automatically reset every 72 days.
4. Should you get hacked
If it comes to light that your account has been hacked the first thing to do is log onto the website. With any luck, your password will not have been altered. Once logged in, change your password. The website also has a security feature that can log out all consoles accessing your account, forcing them to log in again. If you’ve changed your password the hacker’s console should now be prevented from logging back in to your account.
Once this is done, call Xbox support (or arrange for a callback via the website). They will start an investigation into your account, it can take a few days to sort out and unfortunately you won’t be able to play online during this time.

If anything, I was pretty surprised when it happened to myself. Whenever I’ve heard of it happening to other people I’ve assumed they had done something stupid or foolish to help make it happen. Obviously I would never do anything like that (Party Rock Anthem purchase notwithstanding, ahem!). This is something that truly came from out of the blue but luckily for me the damage was limited. Hopefully some of these tips will get you out of a jam should it (hopefully never) happen to you.


“Thinking about your iPhone. Don’t matter if it’s black or white”…


… is a line that Michael Jackson definitely didn’t sing in his 90’s ‘Macaulay Culkin rapping’ pop hit ‘Black or White’.
It is also not a sentiment that holds true when talking about the almost mythical White iPhone. People want them, people want to be them and as yet no-one is able to live the dream. Sadly, Steve ‘Jobbers’ Jobs took a break from his day job of showing how all other makes of mobile phone have shit signal, to announce that the new White iPhone wasn’t happening anytime soon. Apple fans were less than joyful to have the only definite timescale described as ‘later in 2010‘. This is very much like when my wife asks me to do the washing up to which I reply ‘yeah, in a bit’ the truth being God alone knows when it’ll actually happen.
Well today, I am God because I can tell you when you can have a white iPhone, that time is……..

about now.

Yup, using the latest in state of the art ‘MS Paint’ technology, our* team of artists have spent literally minutes creating these new white iPhone covers which can be yours today, for free.

Simply :

a) Print out the covers above
2) Cut them out with scissors (scissors are by their very nature sharp, please be careful)
$) Using sticky tape or some kind of glue, attach them to your current iPhone.

Bingo bango! White iPhone supremacy is yours. Please be warned, sexual offers from members of the opposite sex will multiply by almost 0.2% so be careful out there.

As for the signal problems, well, I can’t help you there although this man can.

*I used the term ‘our’ even though it’s just me who writes this shit.